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A can-do approach towards service and support

From its inception, TSC has devoted itself to the highest standards of customer service and support. Every member of our team, from engineers and production managers to salespeople and customer-service representatives, is dedicated to providing trouble-free Auto-ID solutions to you, our customer.

We stand behind our products with one of the most comprehensive support programs in the Auto-ID industry. Our goal: to smoothly and seamlessly integrate our printers into your business environment, while providing fast, convenient access to a network of knowledgeable customer-service professionals and technical-support specialists.

We are not just an “engineering company” with great products. We are a “service company” with great people – an international team of can-do professionals who truly cares about your business needs.

Product Registration

Register your product with TSC is the quickest way for us to provide you the updated information for product upgrade, including firmware, labeling software and windows driver.

Warranty Policy

TSC printer and options warranty terms and information.


The most frequently asked questions are posted on the web site. Please visit FAQ in advance whenever you need support with TSC product.

Support Request

Please contact us If you are not able to contact your purchased dealer for support. You will need to register as a member and register your product in advance. This information will help us to promptly process your questions.


You are able to download the manuals, video guide for product installation, firmware, software, utility, windows driver and catalog for TSC products.